Compass Partnership Program
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Platform User Guide

Master the Compass Partnership Program. Learn how to navigate the catalog, unlock tiered pricing, and manage your 6-month installment schedules.

User Guide Video

For a visual walkthrough of the platform's core features, please watch the tutorial video below before proceeding to the written steps.

Account Creation & Roles

The platform restricts purchasing power to authorized partners to protect exclusive B2B pricing. Follow these steps to register correctly based on your role.

Distributor Account

Full Platform Access

Distributors can view net pricing, manage addresses, and place bulk orders.

  1. Navigate to the Join / Register page.
  2. Select Distributor from the Role dropdown.
  3. Fill in your valid Business/Personal Email and complete your institution details.
  4. Submit your registration.
School Account

View-Only Access

Schools can browse the catalog and track orders, but cannot place orders directly.

  1. Navigate to the Join / Register page.
  2. Select School from the Role dropdown.
  3. Crucial: Select your existing Affiliated Distributor from the provided list.
  4. Submit your registration.
Manual Verification Required (Max 24 Hours) To prevent unauthorized access to wholesale pricing, all new accounts remain "Pending" upon registration. You will receive an official email once an Administrator verifies and activates your account. Do not attempt to log in until you receive this email.

Browsing the Smart Catalog

Once your account is approved and you have logged in, click Catalog in the main navigation. Finding the right curriculum is effortless with our multi-layered filtering system.

Step-by-Step Browsing:

  1. Global Search: Use the top search bar to find books by title or ISBN.
  2. Target Level Filtering: Click the category chips (e.g., Kindergarten, Elementary, High School) to narrow down the age-appropriate materials.
  3. Subject Area: Drill down into specific skills like Phonics, Grammar, or Conversational English using the sidebar filters.
  4. Identify CEFR Tags: Look for the blue CEFR badges (e.g., A1, B2) on book covers to ensure the material matches international language proficiency standards.
  5. Quick Add (Distributors Only): Click the "+" button directly on the book card to add items. The floating cart icon in the bottom right will instantly update your total.

B2B Checkout & Volume Tiers

Your cart automatically tracks your accumulated order volume and applies progressive discounts dynamically.

The Checkout Process:

  1. Open Cart: Click the floating Cart icon or select "My Cart" from the sidebar menu.
  2. Review Items & Tier Progress: Adjust quantities if needed. Notice the progress bars at the top of the cart showing how close you are to unlocking the next discount tier (e.g., hitting the $5,000 threshold).
  3. Assign Affiliator: In the "Order For" dropdown, select whether you are ordering for your own stock ("Order for Myself") or select a specific affiliated school from your list.
  4. Select Destination: Choose a saved address from your Address Book. The system will auto-detect the region (e.g., Pulau Jawa, Sumatera).
  5. Calculate Shipping: Based on the total weight and the region detected, standard B2B freight shipping subsidies and fees will be calculated automatically.
  6. Place Order: Click "Submit Pre-Order". Your order is now officially recorded as "Pending".

Managing the 6-Month Installment Plan

To support your cash flow, all wholesale orders automatically qualify for a 6-month payment schedule. This process begins with an initial Down Payment (DP).

Logistics Hold Orders will remain in "Pending" status and will not be shipped until the initial 30% Down Payment is uploaded by you and manually verified by our Finance Administrator.

Step-by-Step Payment Upload:

  1. Access Order: Go to your Dashboard and scroll to the "Recent Orders" table. Click the View button next to your pending order.
  2. Upload DP (30%): Scroll down to the Payment section. Enter the exact amount you transferred to our bank account, select your receipt image (JPG/PNG/PDF), and click "Upload Proof".
  3. Wait for Admin Verification: The finance team will review the receipt. Once verified, the order status changes to "Processing" and the logistics team is notified.
  4. Monthly Schedule Generation: The dashboard will instantly generate 6 structured monthly installments for the remaining balance, complete with exact due dates.
  5. Upload Subsequent Installments: Return to this same Order Details page each month to upload your installment proofs. The system tracks your "Remaining Balance" in real-time until it hits Rp 0.

Tracking Shipments & Delivery

Once your order is processed by the warehouse and dispatched to the courier, our system will notify you automatically.

How to Track Your Goods:

1. Email Alert

You'll receive an email stating your status has changed to SHIPPED. It will contain the Courier Name and Tracking Number (Resi).

2. Dashboard Tracking

Log in, click on the Order from your Dashboard, and scroll to the Logistics panel to view the Estimated Time of Arrival (ETA).

3. Delivery Resolution

Verify the receipt of all books upon arrival. If there are missing items or damaged boxes, open a Support Ticket immediately from the sidebar menu.